Wheelchair Accessible Vehicles are designed to make it easy, convenient and safe for a wheelchair user to disembark. Follow our step-by-step guide and video to make unloading your WAV safe and effortless.
Step by Step: Unloading a WAV
Before You Begin:
Ensure that you have at least 3 metres of space behind your vehicle, and that the vehicle is parked with the ignition OFF, and handbrake ON, on a flat, level surface.

1. Open the tailgate following the maufacturer’s instructions.

2. Deploy the access ramp.

3. If the ramp is manual, it will be counterbalanced, making it light and easy to handle. Powered ramps can be operated by the remote control provided, or manually if necessary.

4. Remove the rear wheelchair restraints and wheelchair occupant safety belt.

5. It may be necessary to push or drive the wheelchair forward slightly to release the ratchet holding the tension in the PAWRS front restraint.

6. POWERED UNLOADING
WITH PAWRS SYSTEM
for manual wheelchairs
Ensure restraint release button inside the vehicle is off. The red light should be OFF.

7. Press and hold the OUT button on the PAWRS remote control whilst pulling the wheelchair to the top of the sloping section. PAWRS can then be used to control the wheelchair as it descends
the ramp.
Now go to step 10.

8. MANUAL UNLOADING WITH ELECTRICAL RETRACTORS or PAWRS
for manual or powered wheelchairs
Press the restraint release button inside the vehicle. The red light should be ON.

9. Pull or use the wheelchair drive to steadily descend the ramp, ensuring that the restraint belts retract simultaneously.

10. IMPORTANT:
The attendant or carer should be positioned behind the wheelchair at all times when unloading with either the Electrical Retractors or PAWRS.

11. Ensure the restraint release button inside the vehicle is off. The red light should be OFF.

12. Unattach the front restraints from the designated anchor points.

13. Return the front restraint belts by walking them into the vehicle, ensuring equal tension and simultaneous retraction. DO NOT let go of the belts and allow them to retract under their own power as this may lead to the belts binding or jamming.

14. IMPORTANT:
The MANUAL OVERRIDE lever should not be opened for normal operation of the PAWRS. It is only to be used in the event of electrical failure.

15. Close the access ramp and tailgate following the manufacturer’s instructions.
Video: Unloading a Wheelchair User from a Car
Watch how effortless a Wheelchair Accessible Vehicle makes it to unload a wheelchair user from a car.
This video demonstrates best practice when using your PAWRS device to safely load your WAV with power assistance.
This video features our Ford Tourneo Connect WAV conversion.