Getting The Most Out Of Your Brotherwood® WAV
Using Your WAV
We have compiled step-by-step best practise instructions to help you use your WAV's features safely and easily. Browse our 'Easy-Use' guide below or Contact Us today for a printed copy. Alternatively you can view our loading procedure video to see how quick and easy it can be to use your vehicle.
Alternatively you can view a brief video illustrating how to quickly and safely load your WAV. Some details of your vehicle may vary - please contact us if you are unsure.
Service & Support
We're not just here to get you on the road. Our dedicated Aftersales team are on hand to keep your Wheelchair Accessible Vehicle running at its' best for years to come. We appreciate that you may rely on your vehicle to keep you mobile, and we provide nationwide customer support to ensure that your WAV performs at its very best, no matter when you might need it.
If you're considering a new Wheelchair Accessible Vehicle but don't know where to begin or whether a vehicle will be suitable for you, we offer free, no-obligation home demonstrations. An advisor will bring a vehicle to you to try, and help you decide if it's right for you.Book a Home Demonstration
Nationwide Service Visits
Our team of mobile engineers provide dedicated customer support at a time and place that suits you. We can carry out a number of services on-site including:
- Annual WAV conversion safety checks
- Post delivery familiarisation visits
- Replacement of conversion components (i.e restraint belts)
For full servicing, MOTs, and larger vehicle upgrades, you may wish to return your vehicle to the Brotherwood factory to have work carried out. Our manufacturer-trained in house technicians can carry out a range of works to keep your WAV in tip-top condition. What's more we have a comfortable and spacious customer waiting area, friendly faces and a good supply of tea and coffee!
Paint & Body Repairs
Accidents happen - but we're here to get your WAV restored to it's former glory should the unexpected happen. From scuffs and scratches to dents and crashes - our insurance company approved in-house body repair centre can have your WAV back to it's best in no time.
Parts ( 01935 873111)
All Brotherwood® Conversions are made from scratch in our factory - we don't use conversion 'kits' and we know each and every part that goes into our WAVs. Replacement parts are kept in our well-stocked parts department at the Brotherwood factory, covering all of our current models as well as many of our older vehicles, which continue to serve their owners today.
Brotherwood® Conversions are covered by comprehensive warranties, providing peace of mind that your WAV won't let you down. Our Ford Tourneo Connect and Volkswagen Caddy Life models even benefit from our industry-leading 5-year conversion warranty* ensuring it will perform as well in 5 years' time as it does today.
* Retail purchase only. T&Cs apply